Vicidial Partners

Below is a list of Vicidial Partners located around the world, broken down by their geographical regions.

Vicidial Partners are companies that are certified in the technical aspects of VICIDIAL. They provide their own VICIDIAL services to their customers. They are trained on proper installation and configuration, as well as providing technical support. Partners also provide first level technical support to their customer. Vicidial Partners can even provide customization services to their customers and get these services certified by the Vicidial Group.

Africa:

OPENOTE

OPENOTE (Tunisia, Nabeul) is specialised in opensource solutions integration and development. We provided the first home shoring professional solution in Tunisia based on VICIDIAL system hosting. We also offer various services such as Asterisk deployement and configuration. We provide also wholesale VOIP termination and DIDs.
web : www.openote.com, www.ophony.com
email : taieb.felfel (at) openote.com
phone : + 216 72 287970

Asia:

Next I.X., inc.

Next I.X., inc. focus on technology solutions for Start-up and Rapidly Growing Call Centers. The company has done extensive testing, troubleshooting and installation of astGUIclient / VICIDIAL systems for real world production environment. Its integrated technology package is complemented by a dedicated technical support team that provides expert business process support services to boost the client's competitive advantage in the highly dynamic call center industry. Next I.X. also operates an offshore call center and medical transcription company in the Philippines.
Web: http://www.nextixsystems.com
Contact: Bobby Suson
Email: bobby (at) nextixsystems.com
Phone: (703)2865017, (+63-32)2551330

Edwin A. Valbuena Jr

Edwin is located in Manila, Philippines. He has extensive experience in setting up inbound and outbound call center. He has installed and currently maintains various VICIDIAL implementation ranging from 20 seats to 140 seats call centers. He also owns Core Communications Inc. A Call Center Consultancy which also operates Call Center services. Services offered: VICIDIAL Installation / Configuration, Custom VICIDIAL add-ons, Asterisk Installation / Configuration, Call Center Technology Setup, Asterisk billing solutions, Call Center Technology Consulting
Contact: Edwin A. Valbuena Jr.
Email: edvalbuena (at) gmail.com
Phone: +63915-789-4984

Krishna Tele Soft

Krishna Tele Soft provides consulting services for configuration of Call Center Voice Processing System for Inbound/Outbound Calls using Asterisk PBX and Vicidial Predictive Dialer System. Krishna Tele Soft (the "Company") is an Indian based Information Technology company has experience with in depth knowledge of VoIP technologies, Asterisk Installation, Asterisk Configuration, Vicidial for the consolidation project including implementation, customization, interface with VoIP, software engineering, operational gap analysis and solution architecture. We have a highly qualify engineer's team for the development and support. We have set up multiple VICIDIAL call centers all around the Globe with huge number of seats. We are the world's pioneer and leading supplier of VoIP solutions.
Contact: Mr. Rahul Shah
Email: krishnatelesoft (at) gmail.com

Diyanat Ali

Diyanat is a VOIP Consultant located in Hyderabad - India, has about 6 years of experience in the VOIP industry and is working with asterisk/SER since 4 years. Has installed 6 working ASTGUICLIENT/VICIDIAL installations, installed ABOUT 50 PBX for production environment including call centers, call shops, ITSP's. Services offered are:
* Installation/maintenance/configuration of linux/asterisk servers
* Inbound/outbound/predictive dialing solution for call centers based on astguiclient/vicidial.
* Onsite and remote assistance provided.
Email: diyanat (at) hotmail.com
Phone:+91 98850 39230

Ecosmob Technologies

We have extensive experience in Astguiclient/Vicidial and Asterisk. We have been successfully installing, configuring and customizing Vicidial since 2 years. We have deep knowledge of vicidial code which helps us to easily customize and enhance it. We can customize vicidial according to requirements and also develop addon modules for it. We have developed many applications based on asterisk such as 911enable, 911 notification system, Phone verification system, Click to call, Jukebox, Audio blog, Poll System and many more. We offer various services such as Asterisk customization, installation, configuration, Dialplan programming, IVR designing, AGI scripting, Vicidial and Trixbox integration, Vicidial and FreePBX integration, SBC Configuration, Customized SIP phone, Opensource consulting and many more. We're the creators of CosmoPBX Live CD.
Web: http://www.asteriskservice.com
Email: contact (at) asteriskservice.com
Phone: +1-631-498-4020 +91-79-4005-4019 +91-997-987-3290 +91-997-987-3289

Australia:

There are currently no Partners in this region. For more information on becoming a Reseller or a Partner please contact us.

Europe:

Uniplay

Uniplay is located in Milano, Italy. They focus on the design, build and test of enterprise class systems for business-to-business, business-to-consumer and application-to-application services. Uniplay staff has a great expertise on telco, CTI and CRM systems.
Web: http://www.uniplay.it
Email: info@uniplay.it

XperIT

XperIT (OPENOTE France) is an IT company based in Paris and specialized in Service Oriented Architecture. We provide consulting services in IT, IPBX and Call Center deployments based on VICIDIAL integration and hosting. We offer VICIDIAL development and integration with other open source solutions (ECM & CRM). We provide also wholesale VOIP termination and DIDs for Europe.
web : www.xperit.fri
email : contact (at) xperit.fr
phone : + 33 1 83 62 14 76

North America:

Core Telecom Innovations Inc.

With offices in Toronto, Vancouver, and Los Angeles, Core Telecom Innovations exists to provide open source telecommunications solutions to the North American marketplace. We will bring decades of experience in Enterprise and Small Business telecom to your telecom project, and can provide anything from consulting to full turn-key solutions. Our team includes Jim Van Meggelen, the principal author of O'Reilly's Asterisk: The Future of Telephony, but Jim is only one of the many talented people on our team. You will find we are small enough to give you the personal care and attention your business requires, yet large enough that you can be confident you'll get support when you need it. Our work with the Vicidial project includes sponsoring the development of an enhancement to Vicidial that is specific to the way Canadian carriers handle caller ID, and we have also provided our expertise in the design of the menu system. Vicidial brings the power of large enterprise call centres to smaller businesses, and we can help you benefit from this remarkable and cost-effective technology. Contact us for a no-obligation consultation.
Web: http://www.coretel.ca
Phone:
+1-877-CORTEL (Canada)
+1-866-644-7729 (USA)

CrystalVOX Communications

CrystalVOX is located in Ogden, Utah. At CrystalVOX we have implemented in excess of 100+ Asterisk solutions to small and medium sized businesses. CrystalVOX has been involved with the VICIDial Projects providing testing and custom components since 2006. We have implemented, and managed dozens of callcenters throughout the U.S. and internationally. Web: http://www.crystalvox.com
Phone: +1-801-917-1180
Email: voip (at) crystalvox.com

DevTel

DevTel is a consulting services company providing leading edge development and telephony solutions with tangible business benefits at affordable prices.
Web: http://www.DevTel.net
Phone: +1-888-9-DevTel (888-933-8835)
Email: Info (at) DevTel.net

Digital Canada Communications

Based in Toronto, Digital Canada Communications is a Premiere Canadian Technology Partner with EFLO.NET/ViciDial, providing consulting services in IT, IP-PBX & Call Center needs to organizations world wide. Founder Reza - Mosaddeque Reza, geared with extensive technical and managerial skills ensures that each project is delivered professionally and on time. Reza is also a technical expert & public speaker on Asterisk technologies, has participated as speaker in high profile technology seminars and ensures the high quality and standard of projects to clients.
Contact: Mosaddeque Reza
Direct: +1-647-476-2067
Office: +1-416-848-3348 x2016
Toll Free: +1-800-510-0376

Vicidial Group

We are the company that maintains the VICIDIAL project, and we have been selected by companies to work on some of the largest and most challenging VICIDIAL call center projects around the world. We offer VICIDIAL certified hosting services and extended support times up to 24*7.
Web: http://www.vicidial.com
Phone : +1-863-393-9330 or +1-800-894-8424
Email : info (at) vicidial.com

South America:

There are currently no Partners in this region. For more information on becoming a Reseller or a Partner please contact us.



For more information on becoming a Partner or a Reseller please contact us.